Sanush Shakya

Product managerdriving e-commercegrowth with data.

LLM-focused Product Manager & full-stack engineer building AI-powered, multi-tenant web platforms that simplify operations for SMEs and turn real-world business problems into scalable software products.

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About

I'maProductManagerwith4+yearsofcombinedsoftwareengineeringandproductexperience,currentlydrivinge-commercegrowthatM18Limited.Iturnbusinessneedsintoclearspecificationsforengineeringteams,andusedatatodecidewhatgetsbuiltnext.

I've loved software since childhood, starting with qBasic at school, and I've been building ever since: chatbot assistants, inventory and attendance management systems, a finance tracker and several e-commerce apps.

My background is full-stack: Python and Django on the backend, React on the front. That lets me scope work technically, spot trade-offs early, and talk comfortably with customers, non-technical colleagues and developers alike. Day to day I gather requirements, plan roadmaps and run UX and UI research, then turn them into functional and non-functional specifications that engineering teams can build from.

I lean on a strong analytical foundation, now deepened by an MSc in IT with Data Analytics. I use SQL, Tableau and GA4 to turn transaction and web analytics data into product decisions, from catalogue and merchandising strategy to campaign performance. I also keep building my AI and cloud skills, with certifications in multi-agent systems, LangChain, generative AI, prompt engineering and AWS S3.

Location
Harlow, UK
Experience
4+ years, engineering and product
Education
MSc IT with Data Analytics, University of the West of Scotland (Jan 2026 - Present); Bachelor in Information Management, Tribhuvan University
Focus
Product management, e-commerce growth, data analytics
Top skills
Agentic AI Development, Product Design, Tableau
Certifications
Multi AI Agent Systems with crewAI; LangChain: AI, Generative AI and Prompt Engineering (Udemy); Learning Python for Data Analysis and Visualization; Introduction to CRM with HubSpot; Try Django 2.2; AWS S3 Basics

Experience

Where I've worked

  1. 01

    Product Manager

    M18 Limited - Harlow, UK

    Jan 2026 - Present

    Owning end-to-end product management for M18 Foods' e-commerce platform (m18foods.co.uk), defining functional and non-functional requirements to improve usability for customers and non-IT retail staff.

    • Conducted a full UX and analytics audit of the online store, prioritizing fixes to GA4 purchase-event tracking, earlier visibility of delivery costs in the funnel, a local-zone free-delivery tier, and Google Ads conversion tracking.
    • Analyzed in-store transaction data in Tableau and GA4 web analytics (~4,500 sessions over 7 months) to inform the online catalogue and merchandising strategy.
    • Managed Google Ads (Performance Max) campaigns and MailerLite email marketing (1-2 sends/week) to grow site traffic and a base of ~300 registered users, alongside a Deliveroo sales channel.
    • Led design and delivery of a Progressive Web App and a customer loyalty/rewards points system with Stripe integration.
    • Managed day-to-day e-commerce operations across digital and in-store channels.
  2. 02

    Backend Developer

    Codesc Nepal - Kathmandu

    Feb 2025 - Dec 2025

    Led a 3-person team building a cloud-based billing, finance and accounts management platform for small-to-mid sized businesses.

    • Gathered requirements directly from business owners to scope and architect the platform.
    • Let businesses record daily sales and track account reports at minimal monthly cost, translating operational pain points into product features.
    • Stack: Django, React, PostgreSQL, Docker, ContaboVPS and Nginx.
  3. 03

    Associate Software Developer

    Paper2Product - London area, UK

    Jan 2024 - Feb 2025

    Developer on the company's product, focused on user experience and delivery speed.

    • Enhanced user experience through seamless integration of innovative features and responsive design.
    • Improved delivery of product components by making use of Generative AI.
  4. 04

    Software Engineer

    Tantrik - Kathmandu

    May 2024 - Oct 2024

    Led projects for marketing-agency clients and a mobile health app.

    • Led the project and designed the system architecture.
    • Trained interns on backend and frontend development.
    • Built projects that helped agency clients promote their products, manage product profiles and handle customer queries.
    • Developed a system for a mobile app that helps users engage in health benefits like meditation.
  5. 05

    Web Designer

    Freelance - Kathmandu

    Jun 2021 - Dec 2022

    Web and mobile UI/UX design for e-commerce and consumer apps, using Figma, Adobe XD and Illustrator.

    • Designed a responsive e-commerce website for a sunglasses brand.
    • Created a mobile app interface for a clothing retailer.
    • Designed an interactive music app UI focused on user experience and visual aesthetics.
    • Built wireframes and high-fidelity prototypes, and kept brand consistency across logos, icons and visual assets.
  6. 06

    Youth Activation Manager, General Secretary and Treasurer

    'We' For Change (volunteer) - Kathmandu

    Mar 2019 - Jan 2023

    Progressed through volunteer leadership roles at a youth organization.

    • Managed volunteers and members so events and projects ran smoothly, and organized awareness events such as International Youth Day and World Environment Day.
    • As General Secretary, supervised documentation and renewals at different government levels.
    • As Treasurer, kept billing and bank statements up to date and supervised the finance office.
  7. 07

    Associate Video Editor

    Fusemachines - Kathmandu

    Mar 2019 - Mar 2021

    Started as a graphic-design intern, then was promoted to associate video editor in the Fuse.AI team.

    • Used Adobe Photoshop, Illustrator, XD and Premiere Pro to produce and edit video content.
    • Practised web development with Python Django and explored data visualization and machine learning with Python.

Selected work

Projects

M18 World Foods
01

M18 World Foods

Grocery delivery app for M18 Foods' e-commerce platform. Defined and shipped user onboarding, product search and secure checkout, plus a Progressive Web App with a Stripe-based loyalty and rewards system.

  • ReactJS
  • Python
  • Django
  • AWS EC2
  • AWS S3
  • CloudFront
  • Stripe
Saleshop Nepal
02

Saleshop Nepal

Multi-tenant inventory, billing and accounting SaaS for Nepali SMEs.

  • Python
  • Django-Tenants
  • ReactJS
  • TypeScript
  • PostgreSQL
  • ContaboVPS
Truck Driver ELD System
03

Truck Driver ELD System

Developed an app that takes trip details as inputs and outputs route instructions and draws ELD logs as outputs for truck drivers.

  • Python
  • Django
  • NextJS
  • Sqlite
  • TailwindCSS
  • Leaflet
  • OpenRouteService
OzAutoBook
04

OzAutoBook

Developed a static web application for auto service appointments, enabling users to view available services, subscribe for early access to offers, and receive personalized promotions. Included multiple forms to get contact, get early access and for mechanics that'll store data in firebase store.

  • NextJS
  • Typescript
  • Firebase
  • AceternityUI
  • TailwindCSS
Snoozle
05

Snoozle

Developed a simple static website to share the information about the a white noise music app. Included a form that user can ask their questions about the app storing data in fireabase store.

  • NextJS
  • Typescript
  • Firebase
  • AceternityUI
  • TailwindCSS
Smart Kitchen Assistant
06

Smart Kitchen Assistant

A smart ai assistant that suggest a diet plan and your weekly grocery budget on your preferences.

  • NextJS
  • Supabase
  • OpenAI
  • Prompt Engineering
Finance Tracker
07

Finance Tracker

A web app to track expenses, income, and budget planning.

  • ReactJS
  • Supabase
Chatbot Assistant
08

Chatbot Assistant

A personal chatbot to run locally using deepseek model.

  • ReactJS
  • Ollama
  • DeepSeek
Esport Card Nepal
09

Esport Card Nepal

A full-featured online gaming store with built in wallet system.

  • NextJS
  • Django
  • PostgreSQL
  • AWS
  • Vercel

Skills

Technical toolbox

product management

Requirements✦Roadmapping✦Prioritization✦Stakeholder Management✦Agile✦UX/UI Research✦Competitive Analysis✦Product Design✦

data & business analysis

SQL✦Tableau✦GA4✦Pandas✦NumPy✦Seaborn✦Trend & Funnel Analysis✦KPI Reporting✦A/B-style Experimentation✦

technical

Python✦Django✦ReactJS✦NextJS✦TypeScript✦PostgreSQL✦REST APIs✦AWS✦Docker✦Git/GitHub✦LangChain✦crewAI✦Prompt Engineering✦Agentic AI Development✦

growth tools

Google Ads✦MailerLite✦Stripe✦Firebase✦Deliveroo Partner Platform✦

Contact

Let's work
together

Interested in working together or have a question? Reach out using the form or through any of the channels below.